TimelinePriced gently, because it should be.
Timeline costs a small share of what you invoiced last month — nothing under $500, and never more than $99. Every feature is there at every level, so the price never decides what you’re allowed to use.
Free under $500 a month.
A price that grows with your work, not ahead of it.
The quieter your month, the less you pay — and the busiest months are capped, so the price never runs away from you. Wherever you sit on the ladder, you get everything Timeline does.
- $0 under $500 invoiced
- Capped at $99
- Every feature, every level
Every level, in plain numbers.
| Invoiced last month | Monthly fee |
|---|---|
| Under $500 | Free |
| $500 – $999 | $5 |
| $1,000 – $1,499 | $10 |
| $1,500 – $1,999 | $15 |
| $2,000 – $2,999 | $20 |
| $3,000 – $4,499 | $30 |
| $4,500 – $6,999 | $45 |
| $7,000 – $11,999 | $70 |
| $12,000 and above | $99 |
Your fee is set by what you invoiced the month before — not a running average, and never the month you’re in. Quiet month, smaller fee.
See what you'd pay
It fits however your participants are funded.
Plan-managed, self-managed or a mix across your participants — Timeline doesn’t mind. Each invoice carries the line items, NDIS price-guide codes, GST treatment and your details already in place, so it lands ready to be paid.
- Send straight to a plan manager — Plan Partners, Leap In or MyIntegra
- Send to the participant when they’re self-managed
- Your fee is the same either way — it’s only ever about what you invoiced
Pricing, answered plainly.
How much will I pay?
It depends on what you invoiced the month before. Under $500, you pay nothing. From there it steps up gently through set brackets, and it’s capped at $99 once you’re invoicing $12,000 or more — the table above shows every step. The same features come with every level.
What counts toward my invoiced total?
The support work you billed in the prior month — the invoices you raised for shifts and services. It’s last month’s figure that sets this month’s fee, so a quiet month is reflected straight away, not held against a longer average.
Is there a free tier or lock-in, and when do I add a card?
Timeline is free under $500 invoiced a month. You add payment details when you go to preview and send your first invoice — so you can set up, run your shifts and write your notes before any card. There’s no lock-in either: leave whenever you like, and your records come with you as PDF or CSV.
Does the fee change with my plan manager?
No. Your fee is worked out only from what you invoiced — it makes no difference whether a plan manager, the agency or a self-managed participant pays the invoice. Plan-managed and self-managed work the same way on Timeline.
What if my income varies a lot month to month?
Your fee tracks the month you just had — not a running average and not a forecast. A quiet month (or a gap between service agreements) drops you straight back down the brackets; a busy month does the opposite, capped at $99 either way. Nothing carries over.
- Built in Australia
- Your data stays here
- Current NDIS price guide
- Honest beta
Start free, and hold onto more of what you invoice.
Install Timeline, run your first shifts, and only pay a share once you’re invoicing past $500.