Timeline turns your shifts into progress notes, invoices and BAS — so your evenings are yours, and your attention stays with the people you support.
Free under $500 a month.
Dashboard
The moment you open Timeline — shifts logged, money earned, your next participant. Everything you need without hunting for it.
Progress notes
Jot things down as the shift unfolds — a medication, a small win. By the time you’ve clocked off, the progress note has written itself: time-stamped, linked to their goals, ready. No more piecing the day together at 9pm.
Even at a participant’s place with no signal, it’s all saved — and syncs the moment you’re back online.
Invoicing & BAS
Your shifts become NDIS invoices — item codes, price caps, ABN and NDIS number already in place, so they don’t get sent back. Timeline tracks what’s owed, nudges when you’d like, and keeps your BAS, tax and kilometres in order as you go.
Audit-readiness
It’s the quiet diligence that lets you do right by your participants. One tap gathers an evidence pack — notes, incidents and agreements, in order. Incidents carry their reporting deadlines, so a reportable one is flagged within 24 hours, not lost to a busy week. And worker screening, first aid and insurances get a gentle nudge well before they lapse — so a shift never starts on a credential that’s quietly expired.
Built to the language of the Practice Standards, so your records hold up the day someone asks to see them.
Invoicing
Your shifts roll into NDIS invoices with the item codes, price-guide rates and your ABN already in place. Select which finalised shifts to include, check the line items, and send straight to a plan manager or download the PDF.
Tax & super
Timeline tracks your invoiced income and work deductions as you go, and shows the tax to set aside each month — based on your actual ATO bracket, not a rough guess. The Super tab works out the contribution that reduces what you'll owe, and reminds you to lodge the s.290-180 notice before the window closes.
We annualise your YTD taxable income to estimate which ATO bracket you are tracking towards.
Current bracket: 19c per dollar over $18,200
Marginal rate: 19%
Log ATO payment
Expenses & KM
Log kilometres, receipts, phone bills and the Timeline fee against the right category as you go. At BAS time, the deduction total and export are ready — Xero or MYOB format, or a summary to hand your accountant. KM entries use the ATO cents-per-kilometre rate automatically.
When the work gets serious — a service agreement to get right, a document about to lapse, an incident to report within the deadline — Timeline holds to the same standard it does for the everyday.
Build one in-app through our step-by-step wizard — customised to each client, covering rates, goals and notice periods. Everyone’s clear on the arrangement, and the agreement lives alongside the participant’s records.
We’ll remind you before any credential or agreement is about to expire — so a shift never starts on a screening check that quietly lapsed.
Report within the deadline, with the details captured the right way.
We’re in beta, and honest about it: the everyday loop is stable, and real workers are leaning on it for real shifts. What you tell us shapes what comes next.
Yes. Invoices carry the right line codes, GST treatment and details — send them straight to a plan manager (Plan Partners, Leap In, MyIntegra) or to the participant if they’re self-managed.
Yours. Export everything as PDF or CSV anytime, stored in Australia. Delete your account whenever you like — it’s gone within 30 days, bar the records NDIS audit retention requires.
In Australia, on Australian-hosted infrastructure, handled under the Privacy Act 1988. Your records are kept audit-ready — notes, incidents and credentials in order — and held for the seven years NDIS retention asks for.
Timeline compiles a BAS-ready summary from your invoices and expenses. You lodge it through the ATO Business Portal or your registered tax agent.
Real workers use it for real shifts and the core loop is stable. Beta means we’re still adding things — and your feedback shapes what comes next.
Timeline structures your records the way an audit expects — notes, incidents, agreements and credential history all in one place — and lets you export an evidence pack with a few taps. We won’t represent you and we can’t promise nothing will be queried — accuracy is still your responsibility — but the records are there, in order, the day someone asks. The seven-year retention NDIS expects is built in.
Let Timeline carry the admin, so your time can go where it matters most.
Timeline